A Selection of Customer Comments
- received by email, letter and on our holiday questionnaires.
Some individual comments relating specifically to hotels are included on each property description page.
Link here for: [Greece] [Lapland]
MOROCCO
"Once again, thanks very much for an excellent time, I was so pleased that your rep in Marrakech actually telephoned our driver's mobile to ask me personally if the tour was running well, what an excellent touch."
"Everything worked well, and it made it much easier for us to have all arrangements handled in one hit."
"Just to thank you for organising another super holiday for us in Morocco. It worked extremely well with no problems! The hire car was great and the people who delivered it very friendly. All the overnight stops were fine and we have told all our friends about you ...."
"We appreciate the personal service you were able to provide and we'll certainly look to you in the future"
"The whole visit was excellent, it was very well organised with everything going to plan. The guides were very knowledgeable and the hotels you chose were excellent value for money. We certainly plan to travel to Morocco again and would definitely use Rediscover again."
"All our travel arrangements worked perfectly and all the staff in the riads were helpful and friendly."
"We have just returned from our holiday in Marrakech where we have had a wonderful time. All the hard work done by your staff to help organise the trip was much appreciated by us all. Thank you to everyone in your offices who have been helpful, professional and efficient from start to finish."
"Your expertise and advice was invaluable. We will book again. Alex in particular was excellent. Thank you."
"A very efficient and excellent service. Thank you for an exceptional honeymoon."
"Thank you very much Rediscover the World, for helping us get such a wonderful holiday."
"We have just returned from an extended trip in the Mediterranean region and wanted to say thank you for the excellent arrangements made through you for Morocco. We thoroughly enjoyed the places you recommended to stay and the hire car was excellent. Our experience of Morocco was totally positive and we especially enjoyed staying in small riads and hotels where we were able to experience the flavour of the country."
"Just to let you know that we had the BEST holiday, the riad was fantastic and far exceeded our expectations. We will recommend Rediscover to all."
"We had a fantastic holiday and would definitely consider using your services again. It was one of our best holidays ever."
"The organisation of the whole holiday couldn't be faulted, thank you."
"Thank you for all your assistance in sorting out our fantastic trip to Morocco. We have had an absolutely wonderful time."
"Overall was very impressed with organisation provided by Rediscover."
“We had a really exciting holiday in Morocco , everything was perfectly organised and the country was one stunning surprise after another.”
"Fine advice from obviously knowledgeable staff"
"It was a great trip and I wouldn't hesitate to use your company again, only next time I would get you involved earlier and save myself a lot of trouble"
"Overall, we were very happy with our holiday. The arrangements were faultless and the help before leaving was excellent. We would certainly consider another trip to Morocco and would recommend your company to friends."
“We were delighted with our holiday. Everything was well organised, hotels were of a high standard and our chauffeur/guide was very good and pleasant despite the fact it was Ramadan!”
“Kirsty went the extra mile & provided us with great service in Marrakech”
"Thank you so much for arranging the holiday. We look forward to using Rediscover again soon"
"Andy & Dawn were so helpful and patient; one of us had been to Marrakech twice before but this was the best trip by far, especially the excursions! Well done and thank you."
“Thank you for booking a wonderful honeymoon for us in Morocco . We really enjoyed the trip and loved the country and its friendly people. It is a place we will certainly return to.”
"I would like to thank you very much for your help and advice in organising our trip to Morocco: all went smoothly and we had a most memorable holiday."
"please pass on my thanks to Kirsty, she is a superstar"
"local rep gave good advice on driving times and restaurant reservations"
"I just wanted to let you know we had a fantastic time in Morocco ... your suggestion of Riad Lydines was spot on. Thank you very much for all your work in organisingeverything for us."
"I would use you again; thanks for your help. I had a good trip"
"Many thanks for cheerful efficiency at such short notice."
"I just wanted to drop you a line and say thank you so much for all your hard work in arranging my hen weekend in Marrakech. Kirsty was great and arranged a fantastic guide ... all went really well and everyone was taken with Marrakech and are planning future trips."
"our trip was hugely enjoyable thanks in no small part to the service you and your agents provided and we would have no hesitation to use your company again."
"We had the most fantastic time. Thank you for your professional advice and service."
"A belated thank you for all the help you and Dawn gave for the organisation ... the transportation was great, accommodation organisation was reliable and quick and professional."
"One of the best and most unusual holidays we have ever had."
"Thank you for the part you and your staff played in making this a really wonderful and interesting holiday for us. We would use you again in the future and will certainly recommend you to others."
"We'd like to say thanks again for all Rediscover's help inmaking it such a great trip - we shall certainly be recommending your compnay to friends and colleagues. Everything went like clockwork."
"... thank you and your team for the excellent service we have received reagrding our holiday to Asilah. From our initial enquiry ... to our return journey the service has been faultless. The representative, Amanda, was firendly and helpful and it was reassuring to know that if we did need her she was only a phone call away and she gave us the confidence that she was approachable and nothing would be too much trouble."
"We particularly appreciated your patience and prompt efficiency in answering our many questions by email prior to the holiday. Your detailed knowledge of the country really showed."
"If in the future we decide to do a bespoke type holiday again ... yours will be the first number we look up."
"An excellent holiday, efficiently compiled and operated. Will certainly use your services again. Well done!"
"We especially appreciated the suggestions and arrangements you made, the holiday was excellent - far better than we imagined it would be.."
"Kirsty the local rep in marrakech was most helpful. We were very satisfied with the guides too."
"All the arrangements went off very well without the slightest hitch, and the driver provided for us was extremely good and added a lot to our enjoyment of the country. Also the riads and hotels we stayed at were excellent."
"Friendly, thorough and so very helpful; great service for independent travel. Will use again"
"Very impressed with your company - will be recommending to friends"
"Just perfect. Have already recommended your compant to another traveller who booked a similar trip this week."
"I must commend Ms Lesley Sanchez from Complete Tours. Our holiday would have been a disaster due to the Royal Air Maroc pilots' strike if she had not been there to organise alternative arrangements for us - she was a star."
"Andy & Dawn to be congratulated - believe it or not I am still waiting for calls to be returned from two other companies."
"Thank you for arranging our trip to Agadir. We had a wonderful time ... the hotel, food and transfers were all excellent. I will definitely recommend Rediscover to my friends."
"Sorry for doubting your advice re the riad - it was excellent"
"The service given by your company was very good. The guides and your local agent were excelllent, the hotel staff were also very friendly. All this combined to make a very enjoyable holiday. We shall be going back to Morocco in the near future and we would be more than happy to use you again."
"Andy arranged flights and accommodation and was EXTREMELY helpful."
"A lovely 4 days in Marrakech. Your knowledge and local contacts enabled us to make the most of our stay. Will recommend."
"Thanks for organising such an interesting trip - Mohammed, your direct contact .... was very helpful - The trip that your representative in Agadir had organised for us to Erg Chebbi and the overnight stay was superb - it was a great experience, never seen a night sky like it!"
"Thanks for organising such a fantastic time. Everything was perfect and your team out there was very helpful".
"We had a great time! - We really enjoyed ourselves and would certainly book through you again".
"We talked a lot that day and we got very close to Mohammed. He is a very good person and I have not a single negative thing to say about him. He is the best! - We took him out for dinner twice".
"Excellent Trip and thanks for your help in making the arrangements. The accommodation was great and the people very hospitable".
"We've recently return from our holiday and wanted to thank you for all your help. The car was great and the firm you use is excellent - they were more than helpful".
"Thank you for personally arranging such a perfect holiday for us! Everything was simply marvellous. I am longing to go back to Morocco again. The people were so friendly, the climate particularly in Essoauira, couldn't have been better. The staff at Palazzo Desdemona itself couldn't have been more helpful and we were thrilled by the elegance of the hotel."
"I didn't expect such luxurious and indeed romantic restaurants, particularly in Marrakech. We ate like royalty - the seafood and general peacefulness of Oualidia were spot on."
"An amazing Holiday. Particularly impressed with Palazzo Desdemona - superb staff. Morocco surpassed every hope and expectation. Thanks to Andy for his advice, guidance and input".
"Thank you once again and I hope I can call on your expertise in the future".
"Fantastic accommodation and all very smoothly organised- thank you".
"Yet again a fantastic holiday - perfect 30th birthday! Thanks loads".
"We thought the route and choices of hotels was superb. The back up given by the superb Amina,"
"Tim the contact from complete tours in Morocco was pleasant professional and helpful. I would recommend rediscover to any of our friends and family visiting Morocco".
"We were thrilled with our holiday and very impressed by Rediscover the world"
"Our guide in Fez, Khalid was excellent and we would gladly have him again"
"Just to let you know we thoroughly enjoyed our holiday to Morocco. The hotels were lovely and the arrangements impeccable."
"Andy was very helpful and efficient in organising hotels for us quickly and at fairly short notice. Friendly and helpful advice and a good knowledge of the choices available."
"The guide Noraddine Alami, was waiting in the arrival hall and took charge immediately. What a treasure he is, articulate, speaking impeccable English, he pointed out things we would have missed if it had not been for his sharpe eyes to pick up little things that would enchant us."
"Super special experience! Surpasses all our expectations - fascinating place/people. Tichika hotel superb and Mamounia awesome! Will be going back!"
"Excellent National Guide, Mouhcine El Haddad in Fez."
"Just wanted to let you know what a great time we had in Marrakech. Kirsty was friendly, fun and very helpful. The riad was very nice and we had a great trip out in the mountains. We loved every minute! Thank you"
"Emailed you and your staff responded on the next working day. Very efficient, friendly and helpful."
"We loved it. I loved it - possibly the best holiday of my life. What a wonderful country, what delightful people, what beautiful things to see; and places to stay."
"Excellent service from Andy in UK, Complete Tours in Morocco. Good value for money. All transfer drivers excellent - safe, caring, helpful. Camel trek staff delightful, trustworthy, friendly, fab food!"
"Thank you ever so much for your help in organising this holiday. We had a fantastic time and everything went really smoothly. All the reps were really helpful and friendly."
"I just wanted to tell you what a wonderful time we had on our honeymoon in Morocco. Thank you so very much for organising everything so beautifully for us, and recommending those FANTASTIC hotels! All our taxi drivers turned up on the button and were excellent guides as well - everything went swimmingly, and it's thanks to you both!! We had an absolutely legendary time - we'll never forget it. Thank you very much."
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